2024 · Founder & Product Architect
LoveJoy Health
A continuous behavioral health platform connecting patients, clinicians, and care teams across mobile and web.
- Healthcare
- Platform
- AI-ready
The problem
Behavioral health care is fragmented across intake, telehealth, messaging, and follow-up — leaving patients and clinicians without a continuous care experience.
The outcome
Shipped a unified platform that supports continuous care — from first contact through ongoing engagement and clinical oversight.
Process
How the work moved from insight to delivery
Case study process
Research
Understand care gaps and continuous support needs
Interviewed patients, clinicians, and navigators to map where care breaks between appointments — and what would keep people engaged over time.
- Journey mapping across intake, therapy, and follow-up
- Competitive and market analysis in behavioral health
- Usability sessions with early care-team prototypes